Notation based on the Act on Specified Commercial Transactions

  • Dealer
    Kitowa Co., Ltd.
    Manager of Operation
    Hiroyuki Hoshina
    Location
    4-9-1 Ginza, Chuo-ku, Tokyo 104-8135
    TEL
    03-3541-5305
    FAX
    03-3541-3579
    Mail
    info@kitowa.co.jp
    URL
    https://kitowa.co.jp/
    Required price other than products
    10%consumption tax usually costs 600 yen (excluding tax) nationwide. However, we will deliver free shipping when purchasing the product purchase price of 10,000 yen (excluding tax). * We do not accept delivery overseas.
    [About trial product shipping fee]
    If you purchase only trial products, we will send it by cat pos (excluding 270 yen). Cat pos flights will be delivered by post posting. (Date and time cannot be specified).
    Payment method
    ■ Credit card ("Visa", "MasterCard", "American Express")
    LINE Pay * In the case of "postpaid", a fee of 205 yen will be charged as an invoice issuance and postage. In the case of bank transfer, a transfer fee (the fee will vary depending on the financial institution). // DD>
    ○ Details of this payment method
    After confirming the arrival of the product, it is a safe and simple payment method that can be paid later at "convenience store", "post office", "bank", and "LINE Pay". The invoice will be mailed separately from the product, so please pay within 14 days of issuance.
    ○ Caution
    Postpaid fee: 205 yen
    Please note that you can not use it from a mobile site.
    For postpayment orders, NP post -payment services provided by Net Protections Co., Ltd. are applied, providing personal information within the range of services, and transferring money. The usage limit is up to 50,000 yen (excluding tax) with a total balance. ( http://np-aTobarai.jp/about/ )
    About receipt
    ■ In the case of a credit card, the statement of use from the card company is a substitute for the receipt.
    ■ In the case of NP postpayment, we will replace the receipt with a "receipt" received at a convenience store, post office, or bank at the time of transfer.
    Delivery time
    ■ Usually 2-7 will be shipped by courier service on our business day.
    * If the delivery date is significantly delayed due to lack of stock or traffic situation, we will contact you by e -mail.
    Please note that the product may be suspended for a long vacation period.
    Delivery information
    Kuroneko Yamato
    ● We will deliver free shipping according to the purchase price.
    When purchasing a product purchase price of 10,000 yen (excluding tax), we will deliver it with "free shipping".
    ● The regular delivery fee is 600 yen (excluding tax) nationwide. Delivery will be limited to Japan.
    ● In the case of purchasing only trial products, we will deliver by post posting by cat POS flight (excluding 270 yen). (Date and time cannot be specified).
    Return/Exchange
    [Returned goods]
    Although the product is made perfect, if there is a defect, damage, or wrong delivery, please contact us within 8 days after the product arrives. I will exchange it responsibly. Diffusers, incense plates, etc. are handmade, so the shape and colors are slightly different one by one. We cannot prepare products in the same state as the image. Sorry to trouble you with the worrisome part, but please check it out by e -mail or phone. Thank you for your understanding.
    [Return condition]
    When returned or exchanged, please return the goods at the time of payment. Please be sure to inform us in the inquiry form in advance when returning.
    [Shipping]
    In the following cases, there is no return shipping fee for returned or exchanging.
    (1) When the product has been damaged from the beginning or during transportation.
    (2) When a different product arrives from the application. In these cases, please contact us within 8 days after the product arrives. Promptly we will correspond.
    [Return window (contact information)]
    If you return the paid product, please contact us before returning the product.